HOW TO PAY
WE ACCEPT THE FOLLOWING CREDIT AND DEBIT CARDS, VISA, MASTERCARD, SWITCH, AMERICAN EXPRESS AND VISA DELTA. ALTERNATIVELY YOU CAN PAY BY CHEQUE - PLEASE MAKE CHEQUES PAYABLE TO MAMA MIA UK LTD. PLEASE REMEMBER TO WRITE YOUR HOME ADDRESS AND CHEQUE CARD NUMBER ON THE BACK. UNFORTUNATELY CHEQUES TAKE MUCH LONGER TO CLEAR THAN CREDIT CARD PAYMENTS, SO PLEASE NOTE THAT ORDERS PAID FOR BY CHEQUE WILL BE DISPATCHED AFTER CHEQUE HAS CLEARED.

DELIVERY
WHEN ITEMS ARE IN STOCK WE AIM TO DESPATCH THE ORDER THE DAY AFTER WE RECEIVE IT. PLEASE ALLOW 7-14 WORKING DAYS FOR THE GOODS TO ARRIVE. WE CHARGE AN ACROSS-THE-BOARD STANDARD RATE OF £3.95 PER ORDER FOR UK PACKAGING AND DELIVERY. THIS APPLIES HOWEVER LARGE OR SMALL YOUR ORDER MAY BE AND WHETHER IT REQUIRES JUST ONE OR MULTIPLE DELIVERIES.

EXPRESS DELIVERY
ALSO AVAILABLE FOR UK TELEPHONE ORDERS ONLY, IS OUR EXPRESS DELIVERY SERVICE. THIS COSTS AN EXTRA £2.55. FOR ORDERS RECEIVED BEFORE 1PM WE GUARANTEE DELIVERY ON THE NEXT WORKING DAY. FOR THOSE RECEIVED AFTER 1PM WE GUARANTEE DELIVERY WITHIN TWO WORKING DAYS. PLEASE NOTE OUR ABILITY TO KEEP TO THESE TIMES IS LIMITED BY THE AREA IN WHICH YOU LIVE - IN CASE OF DOUBT PLEASE PHONE FOR FULL DETAILS OF DELIVERY TIMES.

SIZING
IF YOU HAVE ANY QUERIES ABOUT SIZING PLEASE CALL ON 01495 790 660 AND WE WILL BE PLEASED TO HELP.

RETURNS AND EXCHANGES
IF YOU ARE IN ANY WAY UNHAPPY WITH YOUR PURCHASES YOU MAY SEND THEM BACK FOR AN EXCHANGE OR FULL REFUND TO MAMA MIA UK LTD, STUDIO 24, GILCHRIST THOMAS BUSINESS CENTRE, BLAENAVON, NP4 9RL.
PLEASE COMPLETE AND ENCLOSE THE RETURNS FORM SUPPLIED WITH YOUR DELIVERY. GOODS MUST BE RETURNED WITHIN 14 DAYS OF DESPATCH. UNFORTUNATELY WE CANNOT REFUND OR EXCHANGE USED OR CUSTOMER DAMAGED ITEMS (STATUTORY RIGHTS NOT AFFECTED). PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR RETURN POSTAGE. IN RARE CASES WHERE INCORRECT OR FAULTY ITEMS NEED TO BE RETURNED PLEASE CONTACT US TO GIVE FULL DETAILS AND REQUEST A PRE-PAID RETURNS LABEL. IN ALL CASES WE ARE NOT RESPONSIBLE FOR GOODS THAT FAIL TO REACH US. PLEASE OBTAIN A CERTIFICATE OF POSTING AS PROOF OF POSTAGE. PLEASE ALLOW 3 DAYS FOR RETURNS TO BE PROCESSED ONCE THEY REACH OUR WAREHOUSE.

CUSTOMER SERVICE
IF YOU HAVE ANY QUERIES ABOUT YOUR ORDER, ABOUT OUR PRODUCTS OR SERVICES OR WOULD GENERALLY LIKE MORE INFORMATION ABOUT ROSA MUNDI/MAMA MIA UK LTD, PLEASE CALL OUR CUSTOMER SERVICE ON 01495 790660 - MONDAY TO FRIDAY 9AM TO 5.30PM. ALTERNATIVELY, YOU CAN WRITE TO CUSTOMER SERVICE, MAMA MIA UK LTD, STUDIO 24, GILCHRIST THOMAS BUSINESS CENTRE, BLAENAVON, NP4 9RL OR EMAIL service@rosa-mundi.com

LEGAL STATEMENT
PRICES ARE VALID UNTIL 31.8.2004. DESCRIPTION OF PRODUCTS IS BELIEVED TO BE ACCURATE AND MAMA MIA UK LTD IS COMMITTED TO A HIGH STANDARD OF CUSTOMER SERVICE. WHILE EVERY REASONABLE CARE HAS BEEN TAKEN TO ENSURE THAT THE REPRODUCTION OF COLOURS IS AS ACCURATE AS THE PHOTOGRAPHIC AND PRODUCTION PROCESS WILL ALLOW SLIGHT VARIATIONS MAY OCCUR. ROSA MUNDI IS THE TRADING NAME OF MAMA MIA UK LTD. REGISTERED IN ENGLAND AND WALES COMPANY NO 4741788.
OUR REGISTERED OFFICE IS STUDIO 24, GILCHRIST THOMAS BUSINESS CENTRE, BLAENAVON, NP4 9RL.